FAQ - Questions fréquemment posées
- How to contact TAT & DLC ?
- How to order ?
- How postage is calculated ?
- Is it possible to order TAT & DLC products in the same time ?
1 - How to contact TAT & DLC ?
- By phone :
Thierry (+33) 686905051 or Seb (+33) 611591581
- By electronic mail :
- Informations and TAT products request : info@tat-concept.com
- Informations and DLC products request : dlc_seb@yahoo.fr
2 - How to order ?
After placing your order, you have several options:
For orders placed with "TAT concept" :
- CB on line with basket
- Secured credit card payment via a Paypal account to TAT concept (3.9% commission + 0.25 euro) : tarnault@wanadoo.fr
- Bank cheque in euro currency to be sent to: TAT concept BP145 - 79104 THOUARS cedex (FRANCE)
- Bank transfer from France: 30003 01524 00027000284 46
- Bank transfer from abroad: IBAN FR76 3000 3015 2400 0270 0028 446 BIC: SOGEFRPP
-
Banque : Société Générale / 12 Rue porte de Paris / 79100 THOUARS / FRANCE.
For orders placed with "DLC" :
- CB on line with basket
- Secured credit card payment via a Paypal account to DLC (3.9% commission + 0.25 euro) : djioann@yahoo.fr
- Bank cheque in euro currency to be sent to: DLC, for the attention of Sébastien Paillé, 11 rue de Malabri 79150 VOULTEGON (FRANCE)
- Bank transfer from France: 13607 00509 04221521542 58
- Bank transfer from abroad: IBAN FR76 1360 7005 0904 2215 2154 258 BIC: CCBPFRPPNIO
- Banque : Banque Populaire Centre Altlantique / 7 Bis bd Alexandre 1er / 79300 BRESSUIRE / FRANCE
3 - How postage is calculated ?
There severals rules applied here. First, there are 4 aeras depends on different countries. Next, it depends on your item due to some of them are big or heavy. Next, some are not compatible together in the same box, so we will suggest a separate box.
Moreover, It is impossible to order if items are higher than 50 kg
4 - Is it possible to order TAT & DLC products in the same time ?
Yes, it is !
Be aware of this below if your basket includes TAT & DLC products :
During processus order, you will be suggested to pay 2 times (1 for TAT + 1 for DLC). Delivery cost is affected to the higher amount.
Be carrefull, if you escape before the end of this processus, your order will be not complete and we will contact you to complete.
Don't use "back function" during processus order due to it is possible to loose information.
